CRN MSP 500 Pioneer 250 (2025 & 2026) Datto Blue Diamond Partner Microsoft Certified Partner

Award-Winning Managed IT Support

TechSolutions is effective, reliable, and exceptionally easy to work with. Operating since 1999, we provide proactive IT management, cybersecurity, and strategic guidance that eliminates downtime and elevates small to mid-sized businesses.

Why Businesses Switch to TSI

Traditional IT companies wait for your computers to break, bill you for downtime, and drown you in technical jargon. TechSolutions changes the paradigm:

  • Single Flat-Fee: Predictable monthly cost per user. No surprise invoices.
  • Under 1-Hour SLA: Rapid help desk response with 95% first-contact resolution.
  • Zero Jargon: Plain business terms with transparent, actionable communication.
  • 24/7/365 Monitoring: Automated weekly patching and proactive maintenance routines.
Explore Our PointCare™ Program
1999
Year Founded (25+ Yrs)
2,500+
Endpoints Managed
98%
Client Retention Rate
< 1 Hour
Guaranteed Help Desk SLA

With TechSolutions managing your technology, you can expect more from your IT

If you are dealing with IT support that doesn’t meet your expectations, leaves you waiting during urgent outages, or if you are operating without structured technology support at all, your organization cannot reach its full potential.

Contact TechSolutions for a FREE IT consultation, and we will show you a fundamentally better way to ensure your technology drives maximum return on investment. With our certified engineers proactively managing your workstations, servers, cloud infrastructure, and security baselines, you enjoy maximum productivity without increasing overhead or employee frustration.

TechSolutions engineering team collaborating on client network infrastructure

Hear from our clients just how easy we make IT

Over two decades of dedication to regional businesses across Delaware, Pennsylvania, and Maryland.

"I called the emergency line and the techs helped me immediately! I’m back up and running and so relieved. You saved the day!"
Victoria E.
Middle School Educator
"I was very pleased with the tech’s assistance. He kept me apprised of the situation, and what my next steps would be. Thank you very much for responding quickly and resolving this in a timely manner."
Dona K.
Law Firm Employee
"Thank you so much for your help. It’s incredibly nice and refreshing to call and get immediate help and resolution with an issue in such an expeditious manner! Thanks again!"
Dave S.
Engineering Firm Employee

Our services and solutions ensure your IT benefits your business without the hassles

Enterprise-caliber technology solutions customized for organizations with 10 to 100 computer users.

Managed IT infrastructure and server maintenance
Flagship Program

Managed IT Services (PointCare™)

Our all-inclusive, flat-rate technology management solution. Proactive 24/7 network monitoring, weekly automated OS patching, preventive maintenance checklists, and guaranteed 1-hour help desk response.

Explore PointCare™ Complete →
Cybersecurity shield protecting digital business assets
PointProtect™ Suite

Cybersecurity Defense

Multi-layered enterprise cyberdefense: breach detection, perimeter DNS/web filtering, continuous dark web monitoring, HR policy development with SymbianceHR, and employee phishing simulations.

Discover PointProtect™ →
Data backup and cloud business continuity servers
Business Continuity

Backup & Disaster Recovery

Safeguard your critical financial and client data against ransomware and hardware failure. Multiple daily snapshots, automated virtual sandbox verification, and fast cloud recovery tools.

View Recovery SLAs →
Collaborative IT consulting for in-house technical teams

Co-Managed IT Services

Empower your existing in-house IT director or technician with enterprise RMM software, automated maintenance, Tier-2/Tier-3 engineering escalations, and dedicated project bandwidth.

Explore Co-Managed IT →
Cloud migration and network topology architecture

Strategic IT Consulting

C-Level technology roadmapping across 7 core IT disciplines: cloud topologies, Microsoft 365 migrations, vendor-neutral hardware procurement, network security audits, and infrastructure planning.

Consulting Disciplines →
Public housing authority community technology modern solutions
Case Study: $240K Saved

Smart IT for Housing Authorities (PHA)

Specialized vertical IT support helping Public Housing Authorities navigate HUD guidelines, non-profit software licensing discounts, cyber liability insurance audits, and unified staff help desk.

See PHA Solutions →

TechSolutions collaborates with industry leaders to deliver enterprise-class solutions to SMBs

Direct technology partnerships and active civic leadership across Delaware and the surrounding region.

Datto Blue Diamond Partner Certification Logo
Microsoft Certified Partner Logo
Dell PartnerDirect Logo
SonicWall Security Partner Logo
Associated Builders and Contractors of Delaware (ABC Delaware) Member
Association of Legal Administrators (ALA) Member
New Castle County Chamber of Commerce Member
TechForum of Delaware Member

Not sure how secure your organization is? Want to know if you’re safe from data breaches?

Download our FREE Cybersecurity Checklist to get a broad view of your data security status and zero in on any vulnerabilities before cybercriminals exploit them.

  • Evaluate firewall configurations, wireless encryption, and password policies.
  • Examine backup frequency, off-site replication, and disaster recovery readiness.
  • Audit employee phishing training, endpoint protection, and BYOD device rules.
Free Cybersecurity Checklist eBook cover

Instant Digital Download

Zero cost. Actionable checklist for business owners & IT managers.

Download Free eBook

Fill out the form below to receive immediate access to the checklist.

The TechSolutions Knowledge Library

Actionable technology advice, cybersecurity advisories, and operational tips from our team.

HTTPS encryption symbol in a modern web browser
September 14, 2026

HTTPS, safe browsing, and what the padlock in your browser actually means

Most people have noticed the padlock symbol in a browser's address bar, but few understand what it actually signals. It is not a general endorsement of safety—it specifically verifies transport layer security.

Read Full Guide →
Doctor reviewing digital medical charts on a tablet
September 11, 2026

EHRs vs. paper records: Why the switch is worth it for healthcare practices

The shift from paper charts to electronic health records (EHRs) has reshaped how healthcare practices manage patient data, coordinate interdisciplinary care, and maintain strict HIPAA compliance.

Read Full Guide →
IT security engineer conducting network vulnerability audit
September 9, 2026

What an IT security audit covers and why your business needs one

Most organizations know their cybersecurity posture needs ongoing attention, but few know where vulnerabilities lie. A structured audit closes that gap by evaluating perimeter defenses and access controls.

Read Full Guide →
Server room hardware ventilation and climate cooling equipment
September 7, 2026

Practical cooling strategies for servers and computers in any office environment

Most IT failures attributed to 'bad luck' have an underlying thermal root cause. Components that operate above manufacturer thermal thresholds suffer accelerated hardware degradation and unexpected shutdowns.

Read Full Guide →
Enterprise VoIP telephone equipment and modern PBX integration
September 4, 2026

What’s the difference between FXS and FXO? A plain-language guide for businesses

The terms FXS and FXO come up in almost every conversation about analog telephony and VoIP integration. Here is how foreign exchange subscriber and office ports interface with your telecom provider.

Read Full Guide →
Business analyst analyzing spreadsheet data on computer screen
September 2, 2026

How to use Excel slicers to filter data faster and more clearly

Anyone who has spent time wrangling large datasets in Microsoft Excel knows the friction of dropdown filters. Slicers provide interactive one-click visual filtering across pivot tables.

Read Full Guide →

Optimized IT solutions supercharge your productivity and growth

Contact TechSolutions for a FREE consultation and we’ll show you what award-winning Managed IT Services can do for your business.