How One Housing Authority Saved Over $240,000 Annually
By partnering with the Wilmington Housing Authority, TechSolutions created a cost-effective, multi-year IT strategy that transformed agency operations while slashing municipal expenditure.
- Nonprofit & Govt Licensing: Drastically reduced licensing and hardware costs by leveraging nonprofit qualification for Microsoft 365, Adobe, and security suites.
- Staff Productivity: Empowered remote working and intuitive telecommuting tools with secure digital e-signatures.
- HUD & Federal Compliance: Deployed defense-in-depth protections aligned with federal HUD standards and cybersecurity insurance requirements.
- One-Stop Help Desk: Established rapid-response centralized support for housing staff across all property locations.
"…because of the trust in their quality of work and loyalty to our staff and agency, we have continued to streamline additional services through TSI"
— Jessica Clarkson, Wilmington Housing Authority
Top Reasons to Choose TechSolutions as Your MSP
Navigating public sector budgets and federal compliance without technical friction.
More Time for Residents
We manage your technology infrastructure so your property managers and caseworkers can stay dedicated to serving residents, not troubleshooting network glitches.
Reduced IT Costs
Cut licensing, hardware, and ongoing support expenses with smart nonprofit procurement strategies and flat-rate predictability under a single agreement.
Worry-Free Compliance
Meet HUD guidelines, federal privacy regulations, and cyber liability insurance prerequisites with enterprise security and automated backup testing.
What Partnering with Us Can Do for Your Housing Authority:
- Modernize your licensing with nonprofit-eligible tools like Microsoft 365 & Adobe Acrobat.
- Simplify resident workflows with secure e-signature and digital document tools.
- Empower remote work with intuitive, encrypted telecommuting solutions.
- Migrate safely to the cloud for better access, geo-redundant backups, and scalability.
- Resolve staff issues faster with our guaranteed 1-hour SLA help desk support.
- Eliminate surprise hourly IT bills with flat-rate per-user budgeting.
Regional IT Support Hubs
Delivering on-site and remote IT management across Delaware, Greater Philadelphia, Cecil County MD, and South Jersey.
IT Support Delaware
Headquartered in Wilmington on Kirkwood Hwy. Over 25 years serving statewide Delaware businesses across Legal, Healthcare, Construction, Real Estate, and Financial sectors.
- Wilmington, Newark, Dover, New Castle
- Strict 1-Hour SLA Help Desk
- Flat-rate monthly pricing
IT Support Philadelphia
Supporting professional service firms, nonprofits, and SMBs throughout Center City Philadelphia and the Greater Delaware Valley with rapid response.
- Center City, Main Line, Conshohocken
- Co-Managed & Fully Outsourced IT
- PointProtect™ Cyberdefense
IT Support Cecil County, MD
Eliminating technology obstacles holding Maryland organizations back from peak performance. Proven support for municipal entities and local businesses.
- Elkton, Perryville, North East, Rising Sun
- 24/7 Monitoring & Rapid Virtualization
- Zero jargon, plain business communication
Frequently Asked Questions
Common questions from business owners and agency directors across our service regions.
1. Should small businesses outsource their IT support?
2. What if I already have an in-house IT support department?
3. How long does it take for you to respond to support requests?
4. What services does an outsourced IT support partner provide?
5. How can IT support boost my productivity?
Let's Talk Tech Solutions for Your Organization
Whether you manage a Public Housing Authority or a private regional business, discover what award-winning Managed IT can do for you.